Help Center

Find answers to your questions about SitterRight

Getting Started

How to create an account
Setting up your profile
Verifying your identity
Finding your first sit

For Hosts

Creating a listing
Reviewing applications
Managing bookings
Leaving reviews
Managing your pets
Listing expiry & re-listing

For Sitters

Applying to listings
Building your profile
Co-sitters & sitting partners
Getting paid
Handling emergencies
Reviewing your host
Calendar & availability

Payments & Billing

Payment methods
Refund policy
Service fees
Payment issues

Cancellations

How to cancel a booking
Cancellation fees explained
Emergency cancellations

Trust & Safety

Background checks
Reporting issues
Community guidelines
Safety tips
Trust score & badges
Disputes & conflict resolution

Communication

Messaging & communication

Account Settings

Changing password
Notification preferences
Privacy settings
Deleting your account

Still Need Help?

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SitterRight

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For Sitters

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