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Reviewing Applications

Learn how to evaluate sitter applications and find the perfect match for your pets.

Accessing Applications

When sitters apply to your listing, you'll receive notifications via email and in-app. To view applications:

  1. 1Go to My Listings from your dashboard
  2. 2Click on the listing to view its details
  3. 3Select the Applications tab to see all applicants

What to Review

Sitter Profile

View the sitter's complete profile including their bio, experience, and photos.

CHECK FOR:

Profile photoDetailed bioPet care experienceLanguages spoken

Verification Status

Check what verifications the sitter has completed.

CHECK FOR:

Email verifiedPhone verifiedID verifiedBackground check

Reviews & References

Read reviews from other hosts and verified references.

CHECK FOR:

Overall ratingNumber of completed sitsRecent reviewsReferences

Application Message

Read the sitter's personalized message explaining why they're a good fit.

CHECK FOR:

Personalized contentRelevant experience mentionedQuestions asked

Application Actions

Accept

Accept the application to offer the sit to this sitter. You'll be taken to a checkout page to pay your booking fee.

After you pay, the sitter will be notified and can choose to confirm or decline. If the sitter declines, you receive an automatic full refund.

Message

Send a message to learn more before making a decision.

Use messaging to ask questions, arrange a video call, or discuss details.

Decline

Politely decline applications that aren't a good fit.

The sitter will be notified. Consider sending a brief explanation.

After Accepting an Application

When you accept a sitter, here's what happens:

  1. 1You're taken to a checkout page showing the booking fee breakdown. You can apply a promo code if you have one.
  2. 2After payment, the application status changes to Pending Confirmation and the sitter is notified.
  3. 3The sitter reviews the offer and chooses to Agree to sit or Decline.
  4. 4If the sitter confirms, the booking is finalized. If they decline, you receive an automatic full refund of your booking fee.

Green Flags

  • Personalized application mentioning your pets by name
  • Complete profile with detailed experience
  • Multiple verifications including background check
  • Positive reviews from other hosts
  • Asks thoughtful questions about pet care
  • Willing to do video call or in-person meeting

Red Flags

  • Generic application that doesn't mention your pets or listing
  • No profile photo or incomplete profile
  • No verifications completed
  • Pushy about off-platform communication
  • Reluctant to do a video call or meet-and-greet
  • Vague or inconsistent answers to your questions

Arrange a Meet & Greet

Before confirming, we strongly recommend meeting your sitter - either in person or via video call. This allows you to:

  • See how they interact with your pets
  • Walk through your home and routines
  • Ask questions and address any concerns
  • Get a feel for their personality and reliability

Tip: If an in-person meeting isn't possible, arrange a video call. Most sitters are happy to accommodate this.

Related Articles

Managing Bookings

Track and manage confirmed bookings

Creating a Listing

Set up your listing for success

Still Need Help?

Our support team is here to assist you.

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