Managing Bookings

Everything you need to know about managing your confirmed sits from start to finish.

Viewing Your Bookings

Access all your bookings from the My Hosting section in your dashboard. Your bookings are organized by status:

Upcoming

Confirmed bookings that haven't started yet

Message sitterView sitter profileCancel bookingCreate welcome guide

Active

Sits that are currently in progress

Message sitterView updatesReport issue

Completed

Successfully finished sits

Leave reviewView booking detailsRebook sitter

Cancelled

Bookings that were cancelled

View cancellation detailsContact support

Expired

Listings whose start date passed without a confirmed booking

Re-listView listing details

Before the Sit Begins

Prepare for a smooth handover with this checklist:

Create a Welcome Guide

Digital Welcome Guide

Create a comprehensive guide for your sitter that includes everything they need to know. You can create this from your booking details page.

  • • Daily routines and schedules
  • • Feeding instructions and portions
  • • Walk routes and duration
  • • House rules and WiFi password
  • • Local recommendations

During the Sit

Stay Connected

Use the in-app messaging to check in and receive updates. Most sitters send daily photos and updates.

Be Available

Make sure you're reachable in case the sitter has questions or there's an emergency.

Trust Your Sitter

You've chosen them for a reason. Avoid micromanaging - let them care for your pets their way.

After the Sit

Once the sit is complete:

  1. 1

    Leave a Review

    Share your experience to help other hosts. Be fair and honest.

  2. 2

    Check Your Home

    Ensure everything is in order. Report any issues promptly.

  3. 3

    Add a Tip (Optional)

    If your sitter went above and beyond, consider adding a tip.

Pro Tips for a Great Experience

  • Do a practice run of the routine with your sitter before you leave
  • Leave a small welcome gift or local treats for your sitter
  • Keep communication positive and supportive