Password & Security

Keep your account secure with strong passwords, 2FA, and passkeys.

Security Options

Password

Essential

Your basic login credential. Required for all accounts.

Two-Factor Authentication (2FA)

Recommended

Adds an extra layer of security with a code from your phone.

Passkeys

Most Secure

Modern passwordless authentication using biometrics or device security.

Changing Your Password

1

Go to Security Settings

Navigate to Settings → Security from your dashboard.

2

Click Change Password

Find the Password section and click 'Change Password'.

3

Enter Current Password

For security, enter your current password first.

4

Create New Password

Enter your new password. It must be at least 8 characters with a mix of letters, numbers, and symbols.

5

Confirm & Save

Confirm your new password and save. You'll be asked to log in again.

Strong Password Tips

  • Use at least 12 characters for better security
  • Mix uppercase, lowercase, numbers, and symbols
  • Don't reuse passwords from other sites
  • Consider using a password manager
  • Never share your password with anyone
  • Change your password if you suspect it's been compromised

Setting Up Two-Factor Authentication

1

Go to Security Settings

Navigate to Settings → Security from your dashboard.

2

Enable Two-Factor Authentication

Find the 2FA section and click 'Enable'.

3

Scan QR Code

Open your authenticator app (Google Authenticator, Authy, etc.) and scan the QR code.

4

Enter Verification Code

Enter the 6-digit code from your authenticator app to verify setup.

5

Save Backup Codes

Download and store your backup codes in a safe place. You'll need these if you lose access to your authenticator.

Passkeys

Passkeys are the future of secure, passwordless authentication. They use your device's built-in security features to verify your identity.

  • Passkeys use your device's built-in security (Face ID, Touch ID, Windows Hello)
  • No password to remember or type
  • Resistant to phishing attacks
  • Works across devices signed into your Apple/Google/Microsoft account
  • Can be used alongside or instead of passwords

To add a passkey: Go to Settings → Security → Passkeys and click 'Add Passkey'. Follow your device's prompts to complete setup.

Frequently Asked Questions

What if I forget my password?

Click 'Forgot Password' on the login page. We'll send a reset link to your email address.

How often should I change my password?

We recommend changing your password if you suspect it's been compromised, or at least once a year for best security.

What authenticator apps can I use for 2FA?

You can use Google Authenticator, Authy, Microsoft Authenticator, 1Password, or any TOTP-compatible app.

What if I lose access to my authenticator app?

Use one of your backup codes to log in, then reconfigure 2FA with a new device. Always keep backup codes in a safe place.

Are passkeys supported on all devices?

Passkeys work on most modern devices - iPhones, Android phones, Macs, Windows PCs, and Chromebooks with recent software updates.

Can I use multiple security methods?

Yes! We recommend using both a strong password and 2FA. You can also add passkeys for the most secure login experience.

Update Your Security Settings

Review and enhance your account security.

Security Settings

Related Articles

Having Security Issues?

Contact us immediately if you suspect unauthorized access.

Contact Support