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Service Fees

Transparent pricing with no hidden fees. Here's everything you need to know about our fees.

In short: Clear platform booking fees, with no annual membership. Paid pet care and background checks are separate.

Booking Fees

One-time $9.99 host fee when you confirm your first sit. No recurring charge. Later listings have no publishing fee. ID verification is required separately. Hosts pay no platform booking fee. Sitters pay one fee per confirmed booking, for any duration.

Hosts

$9.99

One-time payment

List for free. Pay once when you confirm your first sit. Keep hosting without paying another host platform fee.

Sitters

$9.99

Per confirmed sit · any duration

Browse and apply free. Pay when you confirm, with one fee for co-sitters.

All Fees Explained

Booking Fee

$9.99

A small fee to confirm the booking. Supports platform tools, help resources, and secure messaging.

Sitter; no host platform booking fee
Sitter pays when confirming the offer

Service Fee (Paid Sits)

15%

For paid sits only. Covers payment processing, platform maintenance, and sitter support.

Deducted from sitter payment
At the end of paid sits

Background Check

Price shown before checkout · US-resident sitters only

Optional but recommended. Conducted by Certn, valid for 2 years.

Sitter (optional)
One-time payment

What's Included

Your fees support the following platform features and services:

Secure Messaging

Communicate safely through our platform without sharing personal contact details.

Help and Support

Help articles, AI assistance, and messages to our support team.

Verified Profiles

Verified Basics and VerifyPlus facts to help you make informed decisions.

Secure Payments

For paid sits, payments are held securely and released after the sit is complete.

Review System

Leave and receive reviews to build your reputation on the platform.

Booking Management

Easy-to-use tools for managing listings, applications, and bookings.

Fee Examples

Exchange sit (14 nights)

HostPlatform booking fee: $0.00
SitterPays a $9.99 booking fee

Host: $0.00 | Sitter: $9.99

Paid sit (7 nights at $50.00/night)

HostPays a $0.00 booking fee + $350.00 sit payment
SitterPays a $9.99 booking fee, receives $297.50 (85% of $350.00)

Host: $350.00 | Sitter receives: $297.50 (minus the $9.99 fee = $287.51 net)

Long exchange sit (90 nights)

HostPlatform booking fee: $0.00
SitterPays a $9.99 booking fee

Host: $0.00 | Sitter: $9.99

No Hidden Fees - Ever

  • No subscription or membership fees
  • No charges to create a profile or listing
  • No fees to apply for or receive applications
  • No messaging fees

Frequently Asked Questions

What are the booking fees?

One-time $9.99 host fee when you confirm your first sit. No recurring charge. Later listings have no publishing fee. ID verification is required separately. Pet parents pay no platform booking fee. Sitters pay $9.99 per confirmed booking, for any duration. Hosts pay once when confirming their first sit. Listings are free. Sitters pay per confirmed sit.

When is the booking fee charged?

The host sends an offer without paying a platform booking fee. The sitter pays when confirming the sit. Paid sit payments are separate.

Is the booking fee refundable?

If a confirmed booking is cancelled, the non-cancelling party receives a refund of their booking fee and the cancelling party forfeits their booking fee. Approved emergency cancellations can refund both parties.

How does the 15% service fee work for paid sits?

For paid sits, we deduct 15% from the sitter payment. So if a host pays $100/night, the sitter receives $85/night. This covers payment processing and platform costs.

Are there any hidden fees?

Booking fees are shown before confirming. Paid sits also carry a service fee, and background checks are purchased separately. Optional services show their prices before purchase.

Do couples or groups pay separate booking fees?

If two people are sitting together under one booking, they share one booking fee. The fee is per booking, not per person.

Still need help?

Our support team can pick up where this article leaves off.

Contact support