Service Fees
Transparent pricing with no hidden fees. Here's everything you need to know about our fees.
Booking Fees
Booking fees are based on the duration of the sit. Both hosts and sitters pay this fee when a booking is confirmed.
| Duration | Fee | Description |
|---|---|---|
| Less than 1 week | $9.99/ person | Short stays under 7 days |
| 1 to 4 weeks | $14.99/ person | Standard sits from 1-4 weeks |
| 4 to 8 weeks | $19.99/ person | Extended sits from 4-8 weeks |
| 8+ weeks | $29.99/ person | Long-term sits over 8 weeks |
All Fees Explained
Booking Fee
$9.99 - $29.99A small fee to confirm the booking. Covers platform costs, 24/7 support, and secure messaging.
Service Fee (Paid Sits)
10%For paid sits only. Covers payment processing, platform maintenance, and sitter support.
Background Check
Varies by countryOptional but recommended. Conducted by Certn, valid for 2 years.
What's Included
Your fees support the following platform features and services:
Secure Messaging
Communicate safely through our platform without sharing personal contact details.
24/7 Support
Access to our support team for any issues during your sit.
Verified Profiles
Trust Score system and verification badges to help you make informed decisions.
Secure Payments
For paid sits, payments are held securely and released after the sit is complete.
Review System
Leave and receive reviews to build your reputation on the platform.
Booking Management
Easy-to-use tools for managing listings, applications, and bookings.
Fee Examples
Free Exchange Sit (2 weeks)
Each party pays $14.99
Paid Sit (1 week at $50/day)
Host: $359.99 | Sitter receives: $315 (minus $9.99 fee = $305.01 net)
Long Exchange Sit (3 months)
Each party pays $29.99
No Hidden Fees - Ever
- No subscription or membership fees
- No charges to create a profile or listing
- No fees to apply for or receive applications
- No messaging fees
Frequently Asked Questions
Why do both hosts and sitters pay a booking fee?
The booking fee helps us maintain the platform, provide 24/7 support, and ensure a quality experience for everyone. Splitting the cost between both parties keeps it fair and affordable.
When is the booking fee charged?
The host pays their booking fee upfront when accepting a sitter's application. The sitter pays their booking fee when they confirm the sit. If the sitter declines, the host receives an automatic full refund.
Is the booking fee refundable?
Yes, in most cases. If the host cancels or if you cancel well in advance (7+ days before the sit), you'll receive a full refund of the booking fee.
How does the 10% service fee work for paid sits?
For paid sits, we deduct 10% from the sitter payment. So if a host pays $100/day, the sitter receives $90/day. This covers payment processing and platform costs.
Are there any hidden fees?
No hidden fees! The booking fee and service fee (for paid sits) are the only fees we charge. What you see is what you pay.
Do couples or groups pay separate booking fees?
If two people are sitting together under one booking, they share one booking fee. The fee is per booking, not per person.
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Have Questions About Fees?
Our support team is happy to clarify any billing questions.
Contact Support